Admission and Enrolment Adviser

  • Kelburn
  • Permanent
  • Sun Jul 31 21:44:55 2022
  • 4140

  • Do you have experience providing customer service and building relationships?
  • Are you looking for your next challenge?
  • Do you know what the University's entrance requirements are?

Mō Te Herenga Waka - About Our University

Te Herenga Waka - Victoria University of Wellington is a global-civic university with our marae at our heart. This iho draws off our heritage and is further defined by our tūrangawaewae, in particular Wellington, Aotearoa, and the Asia-Pacific, all of which are expressed in our position as Aotearoa New Zealand's globally ranked capital city university.

Our core ethical values are respect, responsibility, fairness, integrity, and empathy. These core ethical values are demonstrated in our commitment to sustainability, wellbeing, inclusivity, equity, diversity, collegiality, and openness. With, and as, tangata whenua, we value Te Tiriti o Waitangi, rangatiratanga, manaakitanga, kaitiakitanga, whai mātauranga, whanaungatanga, and akoranga.

Kōrero mō te tūranga - About the role

Te Herenga Waka - Victoria University of Wellington is currently recruiting a Admission and Enrolment Adviser to join our newly established Student Operations team within Tītoko. The role will be responsible for processing admission applications and supporting the enrolment process. The Admission and Enrolment Adviser is an expert in University entry requirements, degree programmes and pathways for assigned portfolios.

Key Responsibilities: 

  • Effective and efficient processing of applications, including collaborating with other teams across the University as required.
  • Determine an applicant’s eligibility to the University and to their selected qualification.
  • Make an admission decision or recommendation and ensure applicants who do not meeting the criteria are supported to find the appropriate pathway.
  • Exercise judgement and initiative in the resolution of issues arising out of the application, admission and offer process.
  • Build and maintain knowledge of the education systems of the University’s key markets and have the ability to research qualifications offered internationally.

Ō pūmanawa - About you

The ideal candidate will have previous experience in a customer service role, with current knowledge of the University and entrance requirements. You will be experienced in providing excellent customer service and possess superior relationship building skills.

You will be highly organised and demonstrate an ability to work efficiently and collaboratively while maintaining an eye for detail and continuous improvement.

You will have excellent communication skills with the ability to express complex information in an accurate and concise form for a variety of audiences.

Ētahi kōrero hai āwhina i a koe - Why you should join our team

Our team is fast-paced, likes sharing ideas, and working in a collaborative style. We offer you flexible working arrangements and exciting career pathways. This is a fantastic opportunity for someone who wants to be part of a new innovative student-focussed centre and work with a great team of people to enhance the student experience at Victoria University.

Role Description

Close Date for Vacancy:  15 August 2022

Contact Details for Vacancy: If you have any questions regarding this role please get in touch with Rewa Mourie Applicants should follow all steps listed below. 

Important - Application Steps and information

For applicants who are not NZ Citizens or Permanent Residents, we recommend you check the NZ Immigration website for updates related to Covid19 restrictions on entry to New Zealand:

Download and complete the University Application Form.

Click Apply Now Button at the base of the advert, follow the process to enter your contact details and add your CV in the online form.

Please include a cover letter in your application, telling us why you’re a great fit for this position then email the completed application form, cover letter and any other supporting documentation to stating the reference number and position title from the advert in the subject line.