Manager, Student Living Eastern Halls

• Have you got experience developing, training, and managing a diverse team?
• Are you a student-focused individual who can provide excellent administration and policy compliance?
• Do you have an understanding of wellbeing and learning plans, and their role in supporting students academic and personal growth, safety and success?

Mō Te Herenga Waka - About Our University

Te Herenga Waka - Victoria University of Wellington is a global-civic university with our marae at our heart. This iho draws off our heritage and is further defined by our tūrangawaewae, in particular Wellington, Aotearoa, and the Asia-Pacific, all of which are expressed in our position as Aotearoa New Zealand's globally ranked capital city university.

Kōrero mō te tūranga - About the role

Te Herenga Waka - Victoria University of Wellington is currently recruiting for a Manager Student Living in the Te Kopanga - University Accommodation Wellington team. The role will be responsible for providing coaching and mentoring to Heads of Hall including leading the implementation of the Pastoral Care Code across the Halls.

This is a role where you have the opportunity to work with a management team to develop a culture that results in a high quality consistent and distinctive resident experience.

As a member of the accommodation senior management team, you will:

• Lead, support and develop a high performing team.
• Ensure the delivery of high-quality pastoral care in a group of halls.
• Proactively plan, monitor and report on student progress in a way that supports students to develop academically and personally.
• Implement the University’s quality, risk and compliance programmes.
• Guide staff responding to critical incidents as part of an on-call roster.

Ō pūmanawa - About you

You will:

• Be a motivated, student-focused individual who can take the initiative, provide excellent administration and policy compliance.
• Thrive in this role with an excellent manner with people, an ability to influence and manage conflict, strong attention to detail, and self-management skills.
• Be a highly organised self-starter and natural relationship builder, who enjoys working autonomously as well as contributing positively to a high performing team.
• Need effective time management and forward planning to balance meeting deadlines and maintain a high standard of service to both students and staff.
• Remain calm under pressure and work well with a diverse range of stakeholders.

This role is busy, challenging, extremely rewarding and interesting.

Ētahi kōrero hai āwhina i a koe - Why you should join our team

The Campus Operations Directorate helps to create an outstanding, differentiated and efficient student living experience across all the areas within the directorate as the University grows and expands.

This includes an environment that is safe, fostering a sense of community, inclusion and belonging, and delivering a cohesive, cross-university integrated student experience that protects and enhances the University’s reputation nationally and internationally.

Role Description

Close Date: 8 May 2024. We can only consider applicants who are citizens or residents of New Zealand or Australia or on a current working visa. Applications will be reviewed as they are received and may progress with suitable applicants prior to the application closing date.

Contact Details: If you have any questions regarding this role please get in touch with Stephanie Cottrill (stephanie.cottrill@vuw.ac.nz). But applicants should follow all steps listed below.

Important - Application Steps and information

Download and complete the University Application Form, please include the position title and reference number (Manager, Student Living Eastern Halls, 1316). Then, please combine your cover letter, CV and the University Application Form into a single file (preferably in pdf format). Click Apply and follow the process to enter your contact details and attach your combined file (CV, cover letter and the University application form) using the “CV/Resume” button.

If you are unable to combine your documents or have further supporting documents, please email these to erecruit@vuw.ac.nz stating the reference number and position title from the advert in the subject line.